Privacy notice

Last updated: 22 October 2026

Who we are

Clear Signal Partners Ltd is the controller of the personal data described here.

• Registered in England and Wales, company number 17168315.
• Registered office: Bankside, Jordans Lane, Burghfield Common, Reading RG7 3LP.
• Contact: hello@clearsignalpartners.co.uk
• ICO registration number: ZC163018

What we collect, and why

When you send us a note

We collect what you enter in our contact form:

• your name;
• your email address;
• your organisation;
• your phone number, if you give it;
• your message;
• the topic you chose, and any speaker or talk you picked.

We also note the page you sent it from and the page you were on before it, so we know where enquiries come from. If a campaign link brought you straight to that page, we note the campaign’s label too.

We use these details to reply to you and to discuss the work or the talk you asked about, and for nothing else without asking you first. Our lawful basis is our legitimate interest in answering enquiries about our services. Where you ask us about working together, it is also to take steps at your request before a contract.

When you sign up for occasional emails

We collect your email address and the page you signed up on. If a campaign link brought you straight to that page, we note the campaign’s label too. We use your email address to send you occasional emails about patient trust and our work.

Our lawful basis is your consent. You can withdraw it at any time: use the unsubscribe link in any email, or write to hello@clearsignalpartners.co.uk.

When you book a call

Our booking links take you to Calendly. Calendly collects the details you enter there under its own privacy notice. We receive your booking details so that we can hold the call.

Every booking link tells Calendly which page and which button you used. If a campaign link brought you straight to that page, the booking link also carries that campaign’s label.

When you email us

We use your email and its contents to reply to you.

When you visit the site

Our hosting provider, Vercel, processes technical data, such as your IP address and browser details, to deliver the site and keep it secure.

We use no analytics or advertising cookies, and no third-party trackers.

Our fonts are served from our own site, so no font service receives your details.

The site stores nothing in your browser. A campaign label is read from the link you arrive on and used only on that page.

Who we share it with

• Microsoft, which provides our email (Microsoft 365).
• Vercel, which hosts the site and passes form submissions to our email.
• Calendly, if you book a call.

They act on our instructions, or under their own privacy notices where you use their service directly. We never sell your personal data.

Vercel and Calendly are based in the United States. Where your data leaves the UK, we rely on the UK Extension to the EU-US Data Privacy Framework, under which both companies are certified.

How long we keep it

• Enquiries: up to two years after our last contact with you, unless we start working together. Client records are then kept under our terms of engagement.
• Email sign-ups: until you unsubscribe.

Your rights

You can ask us to:

• give you a copy of your data;
• correct it;
• delete it;
• restrict or object to how we use it;
• transfer it.

You can also withdraw consent at any time. Write to hello@clearsignalpartners.co.uk; we reply within one month.

If you’re unhappy with how we’ve handled your data, please tell us first: write to hello@clearsignalpartners.co.uk. We’ll acknowledge your complaint within 30 days and tell you what we’ve done about it.

You can also complain to the Information Commission (ICO): ico.org.uk, 0303 123 1113.

Changes

If we change this notice, we’ll update this page and the date above.